تمرين سهل وغنى بالكلمات

<div align="center"><font face="simplified arabic" size="4"><span style="margin: 2px; float: left; width: 301px;"> </span></font></div><div style="min-height:"><font face="simplified arabic" size="4">[CEN بسم الله الرحمن الرحيم<br>TER][/CENTER]السلام عليكم ورحمة الله وبركاته<br>[CENTER][ماعليك الا معرفه من يسال الاسئله/CENTER]<br>Who says this?<br>--------------------------------------------------------------------------------<br>1. Can I help you?<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br>2. Can I speak to Ms Dupont, please?<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br>3. Who's calling, please?<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br>4. This is Jane Coolimoor from Apex Industries.<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br>5. One moment, please.<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br>6. Hold the line, please.<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br>7. Putting you through.<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br>8. I'm afraid she's out of the office today. I'm replacing her. Can I help you?<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br><span class="copyright">الموضوع الأصلى من هنا: English4arab <a href="http://adf.ly/330861/http://www.english4arab.net/vb/t2547-post26089.html">http://www.pubd3m.com/f11-montadat2547-post26089.html</a></span><br>9. Can I take a message?<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------<br>10. Tricia Mellor speaking.<br> a) The caller<br> b) The operator<br> c) The person who is receiving the call<br> --------------------------------------------------------------------------------</font></div>